For riders

Your ride. More confidence.

A clean rider experience built around clear booking, upfront fares and safety features that are easy to reach.

A map-first flow designed to reduce booking friction.

Know when a driver is assigned, arriving, onboard and when the trip is complete.

Guardian Circle and escalation tools are visible when they matter.

Save repeat journeys for work, university, healthcare and family travel.

Designed for cash, wallets, family credits and institutional billing.

Rate every trip so great drivers are rewarded and issues get looked at.

Booking a ride

Three taps. One route.

Drop a pickup and destination on the map — fare and ETA show before you confirm.

A verified driver nearby is assigned, with live tracking from the moment they accept.

Guardian Circle can share the trip with people you trust, right up to drop-off.

Common questions

Can I share my ride with family?

Yes — Guardian Circle lets you share live trip status with chosen contacts for any ride, and it turns off automatically once you arrive.

How are drivers verified?

Every driver goes through identity, licence and vehicle checks before they can accept rides.

Will I know the fare before I book?

Yes. The fare for your chosen ride type is shown before you confirm.

What payment methods work?

Step Ride is built to support cash, digital wallets, family credits and institutional billing.

I left something in the car. What now?

Open the trip in your ride history and contact support — we’ll connect you with the driver.

Ready when you are

Download Step Ride, or talk to us about bringing safer mobility to your organisation.