Terms & Conditions.
The rules for using Step Ride as a rider or driver.
Last updated: October 2026
1. Using Step Ride
By booking a ride or driving on Step Ride, you agree to use the platform honestly, keep your account details accurate, and follow local transport laws.
2. Accounts
You are responsible for activity on your account. Keep your login secure and tell us straight away if you think someone else has access.
3. Rides & payments
Fares, ride types and payment methods are shown before you confirm a trip. Cancellations and disputes are handled through in-app support.
4. Safety & conduct
Riders and drivers must treat each other respectfully and follow our community guidelines. Guardian Circle sharing is optional and controlled by the rider.
5. Suspension
We may suspend or close accounts that break these terms or put others at risk.
6. Changes
We may update these terms as Step Ride evolves. Continued use after an update means you accept the revised terms.
7. Contact
Questions? Email hello@stepride.pk.